Enstate Docs

Enstate Documentation

Getting Started

Product Guide

Contacts Managing Contacts Contact Details Guest Insights Timeline and Notes Privacy and Data Requests

Administration

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On this page

What guest insights are
What is included in a guest insight
Guest research
Privacy considerations
When insights are generated
How to use guest insights
Before a VIP arrival
During check-in
When handling a complaint
For team handoffs
For pre-stay communication
Keeping insights accurate